The Social Security Administration launched a new Public Service Announcement (PSA) campaign to continue warning people about the ongoing nationwide telephone impersonation scheme.  The PSAs feature a message from Social Security Commissioner Andrew Saul.  Social Security and its Office of the Inspector General (OIG) continue to receive reports about fraudulent phone calls from people falsely claiming to be Social Security employees.  The scammers mislead victims into making cash or gift card payments for help with purported identity theft, or to avoid arrest for bogus Social Security number problems.

“I want every American to know that if a suspicious caller states there is a problem with their Social Security number or account, they should hang up and never give the caller money or personal information.  People should then go online to oig.ssa.gov to report the scam call to Social Security,” said Commissioner Saul.

People should also be on the lookout for a new version of this scam.  Fraudsters are now emailing fake documents in attempts to get people to comply with their demands.  Victims have received emails with attached letters and reports that appear to be from Social Security or the OIG.  The letters may use official letterhead and government jargon to convince victims they are legitimate; they may also contain misspellings and grammar mistakes.

The new PSA addressing the telephone impersonation scheme is available online at www.youtube.com/socialsecurity.  Please visit https://www.ssa.gov/news/psa.html for additional media options.